Helpful Answers.
Clearer Journeys.

No. Online booking and quote requests are reviewed by VIP Charter. A journey is confirmed once you receive confirmation from our team.

As early as possible, particularly for weddings, major events, larger vehicles and peak travel dates. Short-notice bookings remain subject to vehicle and chauffeur availability.

Changes can be requested and are subject to availability, timing and any effect on the vehicle or chauffeur schedule.

Yes. Return journeys can be arranged as separate booking legs so each pickup time and route is clearly confirmed.

Yes. Flight details can be used to coordinate airport arrival timing. Always provide the correct airline and flight number when booking.

Meet & greet arrangements depend on the terminal and service. Your booking information will explain the meeting point, and a chauffeur may meet you inside arrivals with a name board where arranged.

Flight information is monitored to help coordinate normal arrival-time changes. If a major disruption or flight change occurs, contact VIP Charter as soon as possible.

As a general guide, domestic arrivals include up to 45 minutes and international arrivals up to 60 minutes of waiting. Additional waiting may be chargeable if required.

The best vehicle depends on passenger count, luggage, journey type and presentation requirements. VIP Charter can help recommend the most suitable category.

The VIP Charter V-Class category can accommodate 1–7 passengers, subject to the seating and luggage configuration required for the booking.

Yes. The fleet includes Mercedes-Benz V-Class, Sprinter minibuses and larger coach transport for group movements.

You can request a vehicle category. Exact models are subject to availability unless specifically confirmed.

Yes. Hourly and as-directed hire can be arranged where the vehicle needs to remain available for a defined period or multi-stop itinerary.

Yes. VIP Charter can coordinate airport transfers, executives, roadshows, meetings, conferences, delegations and repeat corporate travel.

Yes. Transport can be arranged for the couple, bridal party, family and guests using sedans, SUVs, V-Class, Sprinter and coach categories.

Yes. Multi-vehicle transport can be coordinated for weddings, corporate events, conferences, concerts and larger private movements.

Yes. Selected regional transfers and private touring can be arranged from Perth, subject to itinerary, chauffeur scheduling and vehicle availability.

Yes, these and other regional destinations can be requested. Longer-distance journeys should be booked in advance.

Yes. Include all planned stops in the original request so the journey time and pricing can be calculated correctly.

Private chauffeured touring can be arranged around a tailored itinerary, subject to availability and the required vehicle category.

Payment arrangements depend on the booking type and client account. Private bookings are generally paid in advance unless otherwise agreed.

Waiting beyond the included or agreed allowance may be chargeable. Contact VIP Charter as soon as possible if timing changes.

Cancellation terms depend on the booking and notice provided. Refer to the terms supplied with your booking or contact VIP Charter for the applicable conditions.

Approved corporate account clients can discuss invoicing and account arrangements with VIP Charter.